in conjunction with Indiana Rural Water Association, will be conducting a Board Training for Small Utilities workshop on March
21, 2017 in Santa Claus, Indiana.
workshop has been approved for 6 general wastewater hours and 6 water hours from IDEM.
Upon successful completion of this training, attendees will receive a Certificate of Attendance and RCAP’s
Utility Board Manual.
covered will include:
o Productive Board Meetings
o Public Relations and Customer Service
Policies and Recordkeeping
o Rate Setting
o Asset Management
o Capital Improvements
o Billings and Collection
o Understanding Your Permit(s)
o Adequate Collection, Treatment, Storage, and Distribution
o Working With Your Operator
o Certified Operator Classifications
New Rules and Regulations
o Utility Safety, Security, and Cooperation
If you are unable to join us in Santa Claus, but would
like to schedule this training in your area, please give us a call and we will gladly work with you.
For additional details and to download a registration form or register on-line, please visitt: http://www.indianaruralwater.org/events/